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Managed Services
Want your IT solutions taken care of?
Ehm...Less sleeping with the fishes, and more restful slumber knowing your IT is top notch and running as smooth as butter.
With a managed service your IT is fully handled by us, so you're free to do what you do best, run your business.
When it comes to IT solutions, we understand that one size does not fit all. That's why we tailor our services to your specific needs, providing customised packages that provide exactly what you require. Bloat makes nobody happy!
Services you can opt for as part of your managed service:
- IT Support - Remote or onsite support - Access to our IT helpdesk where requests can be easily submitted and updated.
- Day-to-day network / 365/ GWorkspace administration - Password resets, new accounts for new starters, account disablement, sharepoint site creation etc.
- Day-to-day Firewall / filtering administration - Blocking / permitting websites, adding rules for new services, troubleshooting etc.
- Proactive network alert monitoring - Should issues strike on your network, we'll be the first to know and could even resolve them before you know they've happened.
- Regular server / desktop maintenance & Patching - Regular delivery of updates and tuning to ensure your client devices and servers are secure and working as they should.
- Proactive security monitoring - We'll monitor your network looking for insecure configurations, and network penetration attempts to advise you on the best ways to fix or avoid security problems.
- Backup solution monitoring and maintenance - We'll monitor your backups to ensure they are running smoothly, and take action when any issues occur, to ensure your peace of mind.
- IT Solution development - We'll advise you of ways you could increase business efficiency by utilising new or existing IT solutions in interesting ways.
- Out of Hours Assistance - Have unique support requirements? No problem, we'll work with you so we can be there when you need us most.
